DME Hub guarantees the products we sell! For warranty issues, please call one of our helpful staff at 855.339.5155
ACTIVEAID WARRANTY:
ACTIVEAID warrants its new devices
against defects in material and workmanship as follows: Chair frames
made of stainless steel–3 years; all other metal and structural parts
not of stainless steel (in or for chairs, raised toilet seats, tilt
tables, parallel bars, etc.), brake mechanisms, locking mechanisms,
wheels and casters–1 year; cushions, padded parts, straps, belts,
plastic parts, rubber parts, coated surfaces, bearings, cables and other
parts not specifically identified–6 months.The warranty period begins
on the date you purchased the device.
For warranty service or additional information, please contact DME Hub at 855.339.5155 or email us at warranty@dmehub.net
The parts were great 
